I saw this post, by a disability rights lawyer, talking about extending accessibility features to more people who've aged into disability and who don't think that they're disabled or that accessibility menus are for them, and I've been thinking about it ever since.
I love that it includes good questions, answers, and good strategies to get more accessibility into the hands of more older people, and they sound like good ones. I think it was
silveradept who I saw muse on how older people benefit most from learning about new/unfamiliar tech things through sources they trust and consider authoritative, and I love to see that reflected in these strategies, where the sources might be AARP, phone store staff, or their loved ones who found out about this via TikTok.
This topic also has me thinking that another way to address people not knowing about things that may become relevant to their changing bodies as they age is to address ableism as far and wide in society as possible.
The writer asks her dad great questions, like does he consider himself deaf (no), a person with a disability (no), disabled (no), or hard of hearing (yes). And there can be lots of reasons why someone who watches TV with no sounds at all, captions only, says he doesn't have a disability and he's only aware of accessibility because it's relevant to his daughter's livelihood. I wouldn't speculate on a specific stranger's reason for not thinking of themself as disabled, but one of those possible reasons is internalized ableism. Just ambient, systemic ableism that we all (including people who do identify as disabled!) can be affected by. Heretofore-able-bodied people have decades of thinking of disability as Other. Quite a lot of decades, in the case of an elder who's only recently acquired an impairment in something they'd previously not been impaired by. It can take a real paradigm shift for someone to start thinking of themselves as something that's been distant and by overwhelming consensus worse than their previous identity.
Of course I'm thinking of my own parents too. My dad just had surgery to repair a torn meniscus. Before he knew that this is what was causing his pain, he hoped he could "just get a cortisone shot and go back to normal." Didn't know the word ibuprofen (literally he struggled to pronounce it, and that's a whole week after I suggested it to him!). My mom said after the operation he walked with a walker only for "a few days."
She's no better: the very first thing she told me about his surgery on Skype today was to grumble "not that you'd know it" after mentioning that it had happened earlier this week. She resents him for getting better quicker than she was after a broken ankle a few years ago. My parents are both desperate to not think of themselves as disabled even temporarily.
Meanwhile here I am, taking advantage of every ambient mobility aid or adaptation available in my household in the wake of my broken ankle, whether technical (grab rails, waking cane, shower chair) or social (we've all agreed that until further notice I have dibs on the spot in the living room where I can sit with my foot elevated all the time).
But I grew up thinking the same way as my parents. It's the disabled friends I started to make only in early adulthood that taught me a better culture is possible. One where we work on ridding ourselves of shame and of the veneration of individualism. One where we recognize that everyone is interdependent, there's never been only one right way to succeed and that success isn't going to look the same for everyone anyway, that there's as many ways to live a fulfilled life as there are people.
I think younger disabled people can play a big role in helping older people can learn about the benefits of this kind of culture as well.
And devs can learn it too, to go back to the iPhone example. Maybe the 29 accessibility options don't only have to exist in their own special section. The article writer's dad was never going to look at a menu on his phone called "accessibility," even though there was an option there that makes his life better every day. A lot of people benefit from, say, larger text or live captions or reduced animation who never think of themselves as disabled or these as accessibility options. They can also be just "options," other ways for the display or the notification sounds or whatever to behave. (While also staying in the accessibility menu ideally, because that's where many people are used to finding them, and also it can be way more accessible to go "okay, here's the 'vision' section, that's what's going to be relevant to me" rather than having to wade through screenfuls of irrelevant-to-me bells and whistles in the display options to find "high contrast mode" or whatever.)
It's a tricky balance, between disability pride and wider awareness, a tension I feel in all my thinking about how I as a disabled person interact with an ableist world. Being "integrated" or "mainstreamed" isn't good because it makes my access needs less shameful by being more "normal." Numbers don't legitimize them; they'd be just as important if it were only me who needed magnification and good color contrast and no animations. But it's not just me, so it's good to put such options in front of as many as possible or the people who would benefit from them.